Mediabistro.com

Subscribing to Mediabistro

• Why don't I ever get any emails from you?
• How do I add mediabistro.com emails to my contacts or safe senders list?
• How do I subscribe and unsubscribe to mediabistro.com emails?

MB Unlimited

• What happened to my AvantGuild membership?
• I want a refund for my subscription.
• How can I turn off the auto-renew option?
• What is Freelance Connect?
• How can I set my Freelance Connect profile to private?
• If my Freelance Connect portfolio expires, do I have to start all over if I decide to join again?
• How many work samples can I upload to my Freelance Connect Profile?
• What types of files can I upload to my Freelance Connect?
• What kind of people search through the Freelance Connect?
• Where do you get the information for How To Pitch?
• Why isn't my favorite magazine featured for How To Pitch?
• How do I log into my Mediabistro member account?
• How do I cancel my account?
• Where can I find the How to Pitch Section?
• I reset my password and still can’t login.
• How am I billed for my MB Unlimited subscription?
• Does my login change if I upgrade to Unlimited?
• Can I cancel my monthly or annual membership?
• Can I get a refund for my membership if I don’t like it?
• Do you offer discounts for students, teams or freelancers?
• Can I purchase individual classes?
• Can I purchase individual career services?
• Can I purchase individual pieces of the membership instead of the entire thing?
• What does the 14-day free trial include?
• How do I access my courses?
• I’ve bought courses in the past, can I still view them even if I don’t sign up for MB Unlimited?
• Can I apply my old AvantGuild $25 discount to my monthly or annual membership?
• How do I access my courses in MB Unlimited?
• If I was an AvantGuild member, what happens if I don’t upgrade to MB Unlimited?
• What happened to my Freelance Marketplace membership?

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Education FAQ

• What is an On Demand course?
• What browser should I use to access the courses?
• I want a refund or credit for a course.
• How long can I access my courses?
• How do I navigate through course sessions and lessons?
• How do I enter/leave full-screen mode?
• How do I access chapters and footnotes?
• How can I download course videos?
• Do you offer certificate programs or in-person courses?
• Can I receive a certificate or letter of completion after I finish my course?
• Are you accredited?
• Question not listed? We’re here to help!

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AvantGuild/ Freelance Marketplace FAQ

• What happened to my Freelance Marketplace / AvantGuild Subscription?

Job Seekers

• How can I create job alerts?
• Is Mediabistro directly involved in the hiring process?